Datenschutzerklärung
Tokyobites Privacy Policy
At TOKYOBITES (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website and use our services, including our snack box subscription service. By accessing our website or using our services, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
(1) Information You Provide
Name, shipping address, billing address, phone number, email address, payment details (via third-party providers such as Shopify Payments or PayPal)
Account login credentials, subscription history, and preferences
(2) Automatically Collected Information
IP address, browser type, device identifiers, pages viewed, timestamps, and other usage data.Cookies and analytics tools such as Google Analytics
(3) Social Media and External Services
Posts, tags, or messages directed at our social media accounts or involving TOKYOBITES
2.How We Use Your Information
Your information may be used to:
Fulfill and deliver your subscription orders
Provide customer support and respond to inquiries
Send transactional emails and promotional messages (with opt-out options)
Improve our website, services, and customer experience
Prevent fraud and comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar tools to:
Save your cart and login preferences
Analyze site performance
Display relevant advertising where permitted
You can adjust your browser settings to manage or disable cookies.
4. Sharing Your Information
We do not sell your personal data. However, we may share it with:
Trusted third-party providers, such as payment processors, logistics partners, and marketing platforms
Legal authorities, if required by law or in response to lawful requests
Business successors, in the case of a merger, acquisition, or transfer of assets
5. International Data Transfers
Since TOKYOBITES operates from Japan and serves a global audience, your information may be transferred to and stored in countries outside your own. We take steps to ensure that such transfers comply with relevant data protection laws.
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this policy, or as required by law.
7. Your Rights
Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the right to:
Access your personal data
Correct inaccurate or outdated information
Request deletion of your data (subject to legal exceptions)
Opt out of marketing communications
To exercise your rights, please contact us through our contact form.
8. Security
We implement technical and organizational measures to protect your data. This includes SSL encryption and access controls. However, no system is completely secure, and we cannot guarantee absolute protection.
9. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect information from children. If we discover such data has been collected, we will delete it promptly.
10. Third-Party Links
Our site may include links to external websites. We are not responsible for the privacy practices of those websites. Please review their respective policies.
11. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date. Continued use of our site means you accept the updated terms.
12. Contact Us
For any questions or concerns about this Privacy Policy or our data practices, please contact us through our contact form.
Effective Date: May 7, 2025